Hyatt Hotel (Miami International Airport)
October 20, 21, & 22, 2008 * Cost: $400.00
Whether you are a beginning grant writer who’s just
getting started or a seasoned pro ready to move to your next level of performance, the FIU Metropolitan Center can help you get
there.
The FIU Metropolitan Center program in Grant writing for the Spring Calendar. This
three day certificate program to become a grant specialist will touch
upon developing a proposal concept, research and development,
administering grants once received, programmatic marketing skills,
hints on how to lobby state and federal legislative officers,
establishing collaborative research partnerships and the use of the
latest technology in grants writing and administration.in conjunction
with several community partners is introducing a new certificate
This program
teaches the participant the basic techniques of researching private
foundations as well as the proper way of contacting the given source.
They then see if the foundation matches up with the needs of the
non-profit organization.
If you need to locate and respond to competitive
Requests for Proposals (RFPs), this workshop may be for you. Designed
for those with little or no grant experience, the Grant Seeking
Workshop will cover the following topics:
Learning How to Find Grants that Meet Your Agency Needs;
Getting the Inside Edge; Creating Winning Strategies; and the Nuts and
Bolts of Proposal Writing.
Class Learning
Objectives
Five ”free” sources and five fee-based services to support their
grant search;
Five ways to
get an inside edge when preparing a proposal;
Ten most
common mistakes found in grant proposals;
Five
strategies for creating winning proposals; and
Twenty
important nuts and bolts of a proposal.
Certified Grants Specialist
Participants to the training can become a Certified
Grants Specialist through the FIU
Metropolitan Center three-day detailed
training presents an in-depth explanation of the grant development
process from start to finish.
The workshop format will feature both lecture sessions
and group activities throughout the week long training. Participants
will attend several group sessions enabling them to meet and interact
with others who have similar interests and needs. Specifically, class
participants will assemble to identify potential grant-writing partners
and grant reviewers from their state and local area and to discuss
relevant grant issues and strategies with other professionals from
similar disciplines (such as education, mental health, social service,
health care, law enforcement, etc.)
Upon completion of this three-day workshop, participants
will be required to successfully complete a test in order to authorize
certification. This seminar addresses both practical and conceptual
aspects that are important to the proposal-writing process. Emphasis is
given to idea development, identification of the appropriate granting
agency, how to write for reviewers, and tips and strategies of proven
value in presenting an applicant’s case to reviewers.
Topics will include operational and capital campaign
strategies, overview of planned giving structures, review of available
funding sources and the preparation of a grant proposal.
ACADEMY FOR STRATEGIC MANAGEMENT
“Excellence and Ethics in Management”
COURSE SCHEDULE – Academy
XXI [Sessions are
from 8 amto 12 noon]
1. Creating
and Sustaining a Supportive Environment and Leadership
Skills Oct. 3 and 4 Ralph Lewis, Merrett Stierheim and Paul
Philip
2. Strategic Planning and
Implementation Oct. 17 and 18 Ralph Lewis, Ellen Liston, Donna Ginn, Roger
Carlton, Randy Witt, Howard Piper
and Frank Nero [Panel discussion on Friday.]
3.
Benchmarking Best Practices and Process Analysis Oct.
24 and 25 Christine Heflin and Bill
Busutil
4. Performance Measurement and
Contracting for Performance Oct.
31 and Nov. 1 Charles Bens and John Flint
5. Using Performance Results Nov.
14 and 15 Ralph Lewis and Charles Bens
6. Performance Based Budgeting Nov. 21 and 22 Michael
Levinson and Ellen Liston
CONTACT
PERSON: Judith Cannon, Academy Manager, 305.255.8100
LOCATION: Florida International
University/North Campus
Wolfe University Center, Room 155,
N.E. 151st Street
& Biscayne Blvd.
PARTICIPANT REGISTRATION INFORMATION
Name:
_________________________________________________________________
Organization & Job Title:
_________________________________________________
Address: _______________________________________________________________
E-Mail:
_______________________________________________________________
Telephone #: _________________________Facsimile #:
________________________
FEE PER PARTICIPANT: $600 entitles participant to 48
hours of training through the six modules that comprise the Academy for
Strategic Management. Payment: directly to Florida
International University
MAIL: to the Metropolitan Centerat FIU, 150 S.E.
Second Avenue,
Suite500, Miami, Florida 33131.
Please attach
registration/invoice to payment. Immediately send, via facsimile, a
copy of the registration/invoice to: 305.255.8106 and Judy will
reserve your space in class. Thank you! Questions?
Call Judy at: 305.255.8100.
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ADMINISTRATIVE
PROFESSIONAL
CERTIFICATE
PROGRAM
“Professionalism
in Administration”
January 13, 14 and 15, 2009
from 8:30am – 12:30pm
Cost: $330.00
Location: FIU, Biscayne Bay Campus
3000 NE 151st Street, Room WUC 155
This
program is a fast-paced interactive course, which explores techniques
to achieve professionalism in administrative support staff. The
course will cover topics that will help the participants improve
their daily work skills, interpersonal skills, and task skills to
increase performance and improve productivity while enhancing their
self-esteem.
Session
One
Dealing with Change in the Work Environment
Session
Two
Developing Your Self-Esteem
Session
Three
Improving Communication Skills
Session
Four
Business Telephone Etiquette
Session
Five
Decision Making and Problem Solving
Session
Six
Time Management and Organizing Your Work
Who Should Attend
Administrative
support staffs who want to focus on their relationship to their
role, their responsibilities and their challenges.
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CUSTOMER SERVICE
EXCELLENCE
CERTIFICATION PROGRAM
“How to
Win and Keep Customers”
November 4, 5, and 6, 2008
from 8:30am – 12:30pm
Cost: $280.00
Location: FIU, Biscayne Bay Campus
3000 NE 151st Street, Room WUC 155
Outcome
Identify
clearly the essentials of delivering good customer service.
Certificates of completion offered to all
those completing all three sessions. Upon completion you will receive
a certificate when all three days of the program is completed.
By
the end of the program, you will be able to:
Identify
the internal and external customer
Begin
a service interaction that demonstrates eagerness to serve
Demonstrate
that they value both the internal and external customers
Be
able to recognize and avoid “emotional leakage”
Demonstrate
good listening skills and customer focused communication skills
Handle
effectively different customers, such as a friendly person, the angry
person, and the threatening person
Solve
customer problems more effectively
Identify
your part in the service chain and its importance to them, their
department, and the organization
Understand
how your position or job function impacts customer satisfaction
Identify
specifi c customer needs that they and the organization fill
Work
with different personality types
Take
responsibility for your own success
Increase
their awareness of the causes of anger and hostility
Learn
the skills that can transform a confrontation into a positive
resolution
Demonstrate
effective telephone techniques and manners in a business situation
Who
Should Attend
Staff
members who provides a service or product to external or internal
customers.
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Presenter/Facilitator
The
workshop presenter is Gay Lynn Williamson Grigas. Ms. Williamson-Grigas
has a diversified portfolio of training programs that make her an
excellent addition as a facilitator to any training program.
Participants find her classes stimulating, entertaining, and engaging
and have asked if she could teach other courses in our training
program. Her training programs are well organized, well planned,
researched and delivered in a very professional manner.
RECORDS MANAGEMENT
CERTIFICATION PROGRAM
Tuesday and Wednesday,
October 28 & 29, 2008 from 9:00am – 4:00pm
Location: FIU, Biscayne
Bay Campus, 3000 NE 151st Street, Room: WUC 155
Cost: $250.00
This two-day program is
designed to inform public sector administrators and staff about records
management and maintenance under the laws of Florida and about new
technologies and management systems in the field of records management.
The program is composed of four (4) three-hour modules:
The program is composed
of four (4) three-hour modules:
Module I
Focuses on the basics of
records management and maintenance, including public records law in
Florida, privacy vs. right-to-know, and records retention and
deduction.
Module II
Addresses file management
and design, and include an historical look at file management,
equipment and supplies, information storage, and retrieval systems.
Module III
Covers imaging and focuses
on the legalities and standards related to Microfilm and optical
digitizing, computer retrieval systems, and cost analyses.
Module IV
Addresses disaster
preparedness/recovery system and contemporary records management issues
including off-site storage, facilities management, and vital records. A
one-hour question and answer and session will be included at the end of
Module IV.
Presenter/Facilitator
The instructor for this program
is Mr. Steve M. Lewis, Vice President-Government Sector, at Florida
Data Bank, Incorporation. Mr. Lewis has over 21 years of
experience-managing Florida’s public records, including 14 years with
the Secretary of State in the Records Management Program. He has logged
over 1,000 hours in public speaking and training related to the issue
of public records management in Florida.
Cancellation/Rescheduling:
Cancellations are
permitted without penalty 5 or more business days prior to the start of
your scheduled training course. Participants who cancel their
enrollment less than 5 business days prior to the start date will be
charged $100.00 of the course fee.
Class Cancellations:
Classes are subject to
cancellation. If you are registered in a course that is cancelled, you
will be notified with an offer to reschedule or receive a refund.
Individuals who fail to show for a class in which they are enrolled
will be charged a $50 no-show fee.
ANOTHER
MEMORABLE
THOUGHT
Nothing can stop the
man with the right
mental attitude from
achieving his goal;
~Thomas Jefferson
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Name:
____________________________
Title:
_____________________________
Organization: _______________________
Address:
___________________________
__________________________________
Phone: ____________ Fax:
__________
Email:
_____________________________
Please circle program(s) of choice.
Academy
for Strategic Management Program $600.00
Grant
Writing Certification Conference $400.00
Customer
Service Certification Program $280.00
Records
Management Certification Program $250.00
Administrative
Professional Certification Program $330.00
Total:
$ ________
Please make checks payable to:
Florida International University
Mail to:
FIU Metropolitan Center
150 SE 2nd Avenue, Suite 500
Miami, FL 33131
All payments should be received prior to start
date of program.
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